On a day to day basis everyone is on a tight schedule that usually requires more time in the day than is possible. This constant activity causes people to rush from one thing to the next. I have found that at Chandler Fashion Center, many people are trying to get in to make the important purchase and then out as soon as possible. Rushing leaves the opportunity for the unfortunate events to happen to unsuspecting mall patrons.I get at least four to five calls every week from people who were unlucky enough to find themselves locked out of their car after a long shopping trip at the mall. For some strange reason it tends to happen more at Chandler mall than anywhere else in the area but shoppers have a lot on their mind and car keys isn’t one of them. In many cases the lockout will occur in the late afternoon, when the heat is at its peak. This time of day requires immediate response as long exposure to high temperatures can be hazardous to your health.Last week a call came in from the manager at Nordstrom’s rack, she was looking for a local locksmith on behalf of an elderly woman that was apparently locked out of her 1998 Cadillac Deville. Since the outside temperature was over 110 degrees I rushed over. I arrived on the scene to meet a woman that was nearly 90 years old and in a panic. I opened the car to help the customer look for the key in the vehicle. After 20 minutes of looking high and low, there was still no sign of the keys. I asked the customer is she wanted to have a car key made to get her back on the road. The elderly woman explained that she had an extra set at home and she would have her daughter bring them to her. She then went to her purse to get a credit card for payment and pulled out her keys too. Everyone present couldn’t believe that she had the key the whole time. I understand that things like these do happen, so I discounted the rate to make the customer feel more at ease.